Shipping policy

Shipping Policy – Tom & Scooby

At Tom & Scooby, we are committed to delivering your order in a timely and reliable manner.

Orders are processed within 1–3 business days (Monday–Friday).
Once your order is processed, it will be prepared for shipment.

Estimated delivery time:

Standard Shipping: 7–12 business days
Delivery times may very depending on your location, customs delays, or carrier issues.

We work hard to ensure your order arrives as quickly as possible.

We proudly offer FREE shipping on all orders within the United States.

Once your order has been shipped, you will receive a tracking number via email within 2–5 business days.

Depending on availability and logistics, your items may be shipped separately to ensure faster delivery.

While most orders arrive on time, delays may occasionally occur due to:

We appreciate your understanding in such situations.

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by customers.

If your tracking status shows “Delivered” but you haven’t received your package, please:

For any questions or concerns, feel free to reach out:

📧support@tomscooby.store